Artificial intelligence: a central bank’s view (2024)

Keynote speech by Piero Cipollone, Member of the Executive Board of the European Central Bank, at the National Conference of Statistics on official statistics at the time of artificial intelligence

Rome, 4 July 2024

It is a pleasure to be here today to discuss the implications of artificial intelligence (AI) from a central bank’s perspective.[1]

The world is witnessing extraordinary advances in the field of AI.[2] We are moving from analytical AI models designed to perform specific tasks[3] to generative AI models capable of creating human-like content.

The burgeoning interest in generative AI has boosted AI adoption.[4] A recent international survey revealed that almost three-quarters of organisations had adopted AI for one or more business functions, and around two-thirds of them are using generative AI. Nevertheless, just 8% reported using AI for five or more business functions – suggesting that we are still in the initial stages of AI integration.[5]

AI can be applied to a wide spectrum of activities, from routine and repetitive tasks to knowledge-based and creative work. It has been argued that AI is a general-purpose technology – akin to the steam engine, electricity or the computer – with the potential to transform our economies in the long run.[6]

But, like the computer before it, AI may involve a paradox similar to the one made famous by the economist Robert Solow: “You can see the computer age everywhere but in the productivity statistics.”[7]

The dawn of the computer era saw information and communication technology (ICT) profoundly alter our personal lives and the economy. Today, our workplaces, homes and social lives are interwoven with digitalisation.

At the European Central Bank (ECB), our Information Systems department has become the largest business area within the institution. ICT has become key to our core tasks, from the economic models that underpin our forecasts to monetary policy implementation and the operation of market infrastructures.

Yet technology has not fundamentally changed the way we think about monetary policy. Moreover, just as Solow observed, the macroeconomic impact of ICT on productivity has not been as large as might have been expected – at least outside of the tech sector.

Indeed, the transformative potential of AI may not always be productivity-enhancing. Consider, for example, a recent AI-generated deepfake video of the actor Tom Cruise dressed in a bathrobe and singing Elton John’s “Tiny Dancer” to Paris Hilton that went viral on TikTok.[8]

Might we see another Solow paradox emerge in the context of AI? In other words, what is the potential of AI to boost the productive capacity of the economy, as well as that of central banks?

Today I will take stock of what we know about the impact of AI on the economy and discuss its possible implications for our monetary policy. I will then share the ECB’s perspective on how we can best use AI in our central banking tasks, while putting in place the necessary safeguards for its responsible use.

The macroeconomic impact of AI and its implications for monetary policy

The macroeconomic impact of AI

AI could affect the economy in several areas that are particularly relevant for the conduct of monetary policy. Today I will highlight just three of them.

AI and productivity

The first area relates to productivity.

The potential of AI to raise productivity is undeniable – from acting as a powerful coding assistant to running autonomous “smart factories”. AI could increase productivity through various channels – for example, via direct productivity effects that boost total factor productivity or through individual production factors.

Indeed, several studies already point to sizeable AI-induced productivity gains at firm level.[9] But estimates of aggregate effects over the coming decade differ markedly across studies – from an increase in annual total factor productivity growth of less than 0.1 percentage points to annual labour productivity growth of up to 1.5 percentage points.[10]

The eventual outcome will depend on whether we see a rapid and broad-based adoption and diffusion of AI across all sectors of the economy. Up until now, the sheer speed of diffusion across sectors and firms has little historical precedent.[11] And survey evidence suggests that adoption by European firms nearly matches that of North America.[12]

But a key risk stems from the possibility that most of the value created by AI is extracted by a few companies that end up dominating the AI ecosystem.[13] This is a key reason why productivity gains from AI at firm level may not translate into sustained value-added gains at the aggregate level, as market power increases costs. We saw this happen already with the rise of IT[14], which resulted in productivity gains being concentrated in the IT sector and primarily benefiting countries with large, successful tech firms. This is also reflected in the unprecedented concentration of market value in the “Magnificent Seven” firms in the United States.[15] These are currently benefiting from the AI boom and making higher yearly profits than all the listed companies of France, Germany and Italy combined.

This has important implications for Europe. As Mario Draghi recently observed, EU productivity growth over the past twenty years would have been on a par with that of the United States if it were not for the tech sector.[16] Current data point to the euro area trailing behind the United States in terms of private investment in AI[17], as well as patent applications and journal publications in the field.[18] It is therefore critical to devise a European AI strategy with a threefold aim: to preserve competition in the AI space[19]; to create an ecosystem that supports’ European AI firms’ competitiveness, generating sectoral productivity gains over time[20]; and to support the diffusion of AI across the economy, facilitating the development of AI-supported products and services.[21]

AI and the labour market

The labour market is the second area of the economy that is likely to be affected by AI.[22]

New technologies can substitute or complement labour. On the one hand, automation implies capital taking over a task previously performed by a worker. On the other, productivity tends to increase with the automation of tasks, which may contribute to increased labour demand for non-automated tasks if price reduction brought about by productivity-improving technology spurs strong demand growth.[23] And new technology can lead to the creation of new kinds of jobs.[24] Whether AI represents an opportunity or risk for employment depends on the net effect.

ECB staff analysis suggests that around 25% of jobs in European countries are in occupations that are highly exposed to AI-enabled automation, while another 30% have a medium degree of exposure.[25] Other research finds that knowledge-intensive services in particular – including finance and insurance, advertising, consultancy and IT – are most likely to be affected by AI.[26]

Initial evidence for Europe suggests that, on average, occupations more exposed to AI have seen an increase in their share in total employment – although mostly for highly skilled occupations and younger workers, and with significant heterogeneity across countries.[27] But the ultimate impact on employment remains uncertain and is likely to hinge on equipping the workforce with skills that complement AI.[28]

AI and financial stability

The third area of the economy that may be affected by AI is financial stability.

Certainly, AI can bring benefits to the table. The application of AI could allow banks to conduct more efficient risk assessments and capital and liquidity planning.[29] But there are also risks. If new AI tools are used widely in the financial system and AI suppliers are concentrated, operational risk, market concentration and too-big-to-fail externalities may increase. Furthermore, widespread AI adoption could heighten the potential for herd behaviour, market correlation, deception, manipulation and conflicts of interest.[30]

Implications for monetary policy

Central banks, including the ECB, are monitoring these developments closely.[31] Not only does AI influence the environment in which we operate, it also affects how that environment interacts with our monetary policy.


First, AI could affect cost pressures in the economy in both directions.

We may see AI exerting downward pressure on prices in various ways. For instance, if the net effect of AI is that it substitutes labour and increases productivity, we could see a reduced risk of labour shortages and downward pressure on unit labour cost growth. This is especially relevant in the euro area, where unemployment is at a record low and the working age population is projected to decline by 19% by the end of the century as a result of population ageing.[32]

AI could also lead to a decline in energy prices through its impact on the supply side, for instance through enhanced grid management and more efficient energy consumption. And it could provide consumers with better tools for price comparison.

But AI could also create upward price pressures.

For instance, the uptake of AI will also have an impact on global energy demand, with the computational power required for sustaining AI’s rise doubling every 100 days.[33] This could push up energy costs. Moreover, AI may encourage discriminatory pricing by facilitating the real-time analysis of consumer demand and price elasticities. And algorithms consistently learn to charge collusive prices that are higher than competitive ones, even without communicating with one another – in part by exploiting well-known biases that deviate from rational consumer behaviour.[34]

Monetary policy transmission

Second, we may see AI affect monetary policy transmission.

AI is likely to create new winners and losers in the labour and capital market, with consequences for income and wealth distribution.[35] This matters for monetary policy because it can influence people’s marginal propensity to consume and their access to credit, which in turn affect how demand responds to changes in monetary policy.

Moreover, if AI leads to a change in financial structures, such as an increase in non-bank intermediation,[36] it may have further implications for monetary policy transmission. There is evidence to suggest that compared with banks, non-banks are more responsive to monetary policy measures that influence longer-term interest rates, such as asset purchases. Non-banks also exhibit higher levels of credit, liquidity and duration risk compared with the banking sector.[37]

The natural rate of interest

Third, AI may go on to influence the natural rate of interest.[38]

If AI boosts productivity growth and potential output, we may see upward pressure being exerted on the natural rate of interest, as demand increases for capital to invest in new technologies and expand production capabilities.

But if AI leads to higher rates of labour displacement and causes rising income inequality, we may see some downward pressure on the natural rate, owing to an increase in precautionary savings and a subsequent boost to the supply of loanable funds.

Using AI in central banking: AI at the ECB

These developments will play out over time outside the walls of the ECB, and we will be monitoring them closely. But within the ECB’s walls, AI also has the potential to help with multiple tasks.[39]

Let me give you a few examples.


Given that we are here at the National Conference of Statistics, it is fitting to begin with statistics. The ECB needs trustworthy and high-quality statistical products, services and a wide range of data to inform its monetary policy decisions.

A key lesson from the global financial crisis was that aggregate statistics alone are insufficient to grasp the complexity of financial markets. We need more granular data.

As you can imagine, the resulting datasets are so vast in terms of the number of observations they contain that collecting and disseminating them requires the use of statistical processes and analytical methods that surpass traditional statistical approaches.

Around six years ago the ECB began exploring the application of AI to improve the efficiency and effectiveness of its statistical processes. And these efforts are reaping dividends.

We use AI to improve the quality of our datasets, from identifying and matching observations across datasets to using modern machine learning techniques for quality assurance.[40]

Moreover, large language models (LLMs) can support statistical processes in ways that were once simply not feasible. These include unlocking new and non-traditional data sources – for instance, unstructured data like text, image, video or audio. These sources can complement and enhance our existing data collections.

Economic analysis

AI is also increasingly being incorporated into the economic analyses we carry out to help us prepare our monetary policy decisions.

AI can identify patterns in data more effectively than traditional methods. This is particularly true for non-linearities, which have been playing a bigger role in an environment that is becoming more shock prone. AI also enables the real-time analysis of economic indicators, helping central banks to make more timely policy decisions – a particularly valuable capability in times of crisis.

What do these applications look like in practice?

ECB staff use AI to nowcast inflation. This includes web-scraping price data and using LLMs for data classification. We are currently exploring the use of Big Data and new generative AI models in close cooperation with the BIS Innovation Hub.[41]

Staff are also applying machine learning models to euro area inflation forecasting, accounting for possible non-linearities.[42] These models are already performing well compared with our conventional forecast and survey-based measures of inflation expectations. Another project is employing machine learning techniques to nowcast global trade.[43]

Staff are also exploring the possibilities opened up by innovative datasets. For instance, projects include using a combination of text data and machine learning techniques to quantify risks and tensions in the global economy and exploring the use of satellite data to track economic activity.[44]


Central bank communication is another area in which AI can contribute.

AI could help in areas where central bank communication is key, such as ensuring that policy decisions are well understood and keeping inflation expectations anchored. With AI, we can rapidly analyse vast volumes of media reporting and market commentary.

Moreover, AI can help us communicate with the public in all parts of the euro area. As a European institution, the ECB communicates in all 24 official languages of the EU. Even today, AI and machine translation are helping us meet a demand for translation that exceeds 6 million pages per year. Without those tools, the ECB’s language services would be limited to covering around 150,000 pages per year.

AI can also help broaden our reach by simplifying key messages and communication products for targeted audiences[45] that have less awareness or knowledge of the ECB.[46] And it could help us answer any questions the public may have.

All these innovations could ultimately make the ECB better understood, facilitate the effectiveness of our monetary policy and boost our accountability.

Market infrastructures and payments

AI might also bring profound changes to the field of market infrastructures and payments.

The technology could help design and develop innovative payments services customised to consumers’ needs and preferences. And it could help foster financial inclusion, for example, by facilitating voice activated payments. These potential developments are clearly relevant when it comes to the ECB’s role in promoting efficient, integrated and inclusive payments.

Moreover, AI could also help us oversee payment systems. There is an opportunity to use AI as part of early warning models that aim to identify financial stability risks related to financial market infrastructures before these risks materialise. And it could play a supporting role in the scrutiny of information provided by overseen entities, helping us ensure that their practices align with the applicable regulatory frameworks.

The ECB has developed an AI action plan to facilitate the adoption of AI wherever it is relevant to our tasks. It aims to develop and deploy the necessary AI tools and infrastructure, while fostering AI skills and ensuring the technology is used safely and responsibly.

The limits of AI: putting the necessary safeguards in place

Let me now turn to the limits of AI.

A key strength of human intelligence is the ability to reflect on its limits. As the philosopher Immanuel Kant once wrote, “we can cognize of things a priori only what we ourselves have put into them”.[47] But AI does not have this capacity for self-reflection. Nor does it have the ability to produce its own safeguards independently of human critical thinking. We therefore need to be aware of the limits of AI and their implications for the ECB, so that we can put the necessary guardrails in place.

First, we need to ensure confidentiality and privacy.

Given the sensitivity of central banks’ decisions, guaranteeing confidentiality is a key condition for the in-house use of AI. Likewise, when it comes to data use, AI will increase concerns about privacy, underlining the importance of applying technological and governance safeguards and complying with regulations such as the EU AI Act.

Take, for instance, the AI solutions we use for our statistics. These tools need to provide comprehensive documentation. This is a prerequisite for clarifying how AI solutions have been used to assess, improve or integrate data. Trust in these solutions comes from first understanding them.

The second risk stemming from AI is the degree to which it can be used to spread false information and data, facilitate fraud or launch cyberattacks.

Since late 2022 there has been a 53-fold increase in generative AI-related incidents and hazards reported in the media.[48] It is one thing for an AI-generated deepfake video of Tom Cruise to go viral. But it is quite another when a deepfake of a policymaker goes viral – particularly at moments of crisis, when attention levels are high and volatility and uncertainty are already pronounced.

At the same time, AI can be used to detect and address such risks. It can help prevent and detect cyberattacks by identifying anomalies in user, system and network behaviours in real time.[49]

The third risk emerges from what we might describe as an over-arching dependence on AI. And this can manifest itself in several ways.

For instance, a greater dependence on AI may inadvertently increase the risk of falling into an “echo chamber” trap.

Given that LLMs are trained using available data and information – which, over time, will increasingly be produced by AI – there is a risk of AI becoming self-referential or repeating existing biases.

To the extent that this dynamic increases the impact of central bank communication on markets, while central banks look to the markets for information, it could increase the risk of central bank echo chambers emerging.[50] This could, for instance, increase the risks of using forward guidance.[51]

An excessive reliance on AI could also reduce our own operational resilience.

As AI becomes a bigger part of our way of working, we may find ourselves growing more dependent on it for core tasks. That is why it is so important to understand the properties of the AI algorithms and models we use to reduce the risks of a potential “black box” effect.

Similarly, if it is not used responsibly, AI could also suppress the diversity and originality of thought, thereby increasing the risk of groupthink and confirmation bias. The mathematician Alan Turing once famously asked, “Can machines think?”[52] The last thing we want is for the same question to be asked about central bankers who end up being too reliant on AI.

A key feature of human cognition is the ability to question existing theories, produce new ones and identify data to test them.[53] This ability needs to be preserved. ECB Governing Council meetings are best understood as a process of comparing views on the economy, considering alternative interpretations of economic developments and assessing risks from multiple perspectives. The ongoing uncertainty in the economy shows that we need to do this more, rather than less.

The overall lesson is that humans need to remain firmly in control, not only to ensure a trustworthy use of AI systems, but also to address questions of accountability and maintain the public’s trust in the central bank.


To conclude, as we enter the AI age, we face the challenge of realising its potential while managing its risks.

Whether AI will show up in productivity statistics or create a new paradox remains uncertain. To an extent, whether we face an AI productivity paradox will partly depend on our ability to accurately measure its contribution – and statisticians have an important role to play given the complexity of measuring intangible capital.[54]

But as with other technologies, for AI to be able to produce its full effects, the right ecosystem must be in place – one that facilitates competition in the AI sphere, ensures a fair distribution of possible productivity gains, establishes robust regulatory and ethical safeguards and fosters the corresponding skills in the labour market.

For central banks, AI offers opportunities for innovation and efficiency gains, from economic analysis to communication. But there are also risks that must be considered, and we are duly building appropriate safeguards.

As we integrate AI into our processes, we must ensure that human judgement and critical thinking remain at the forefront. This balance will be essential to maintaining trust in our data, our decisions and the broader financial system.

Thank you.

Artificial intelligence: a central bank’s view (2024)


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